Help Centre

Any questions?

Please contact us here: shop@project-audio.com

You want to return your product?

Our refund and returns policy lasts 14 days. If 14 days have passed since you received your order, we canโ€™t offer you a full refund or exchange.

Please use the return function in your account โ€“ click here:

  1. Go to โ€œOrdersโ€
  2. Select the order where you want to return a product.
  3. Scroll down to โ€œShipmentsโ€ and select โ€œAdd return requestโ€
  4. Select the product(s) and a reason for return.
  5. Select โ€œSend Requestโ€

Every return request is checked manually. We will either confirm you request or get in contact with you within a few workdays.

If your request was confirmed, you will receive an email with detailed return instructions.

Note: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.