Help Centre
Any questions?
Please contact us here: shop@project-audio.com
You want to return your product?
Our refund and returns policy lasts 14 days. If 14 days have passed since you received your order, we can’t offer you a full refund or exchange.
Please use the return function in your account – click here:
- Go to “Orders”
- Select the order where you want to return a product.
- Scroll down to “Shipments” and select “Add return request”
- Select the product(s) and a reason for return.
- Select “Send Request”
Every return request is checked manually. We will either confirm you request or get in contact with you within a few workdays.
If your request was confirmed, you will receive an email with detailed return instructions.
Note: You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

